Refunds and Returns

You may return unopened items sold and fulfilled by American Ultraviolet to 212 South Mt. Zion Road, Lebanon, IN 46052, within 7 business days of delivery for a full refund. We'll pay the return shipping costs only if the return is a result of our error (you received an incorrect or defective item, etc.); otherwise your refund will be less the cost of shipping. You will need contact us to receive an authorization code.

Customer Service: 800-288-9288

If you reach Customer Service after hours, please leave your contact information and order number and we will call you back within 24 Hours. All orders placed online after business hours will be processed the next day. Orders placed on Saturday, Sunday or holidays will be processed the following business day. All orders are generally shipped within 24-48 hours unless otherwise specified. Large orders may require some additional lead time. Lead time varies during our busy holiday season. Please place your holiday orders early to ensure on-time delivery.